Welcome to 'The Redding Help Desk'
- If prompted, please login below with your domain username and password. (i.e. gsmith, password123)
- Fill out the form to submit a New Tech Request.
a. Please include a specific description of your computer issue
- From this page, you will be able to monitor your open and pending tech requests as well as refer to your closed tech requests
- From this page, you can also add information or updates to your tech request without opening a new tech request
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'Optional Attachment' is used for Print Screens showing the error message or issue. Please attach below required fields.
To learn how to use Print Screen and how to attach it to your request, see the ‘Helpful Hints & Links’ tab above.
**Please Fill Out ALL Boxes**
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Look back at your description and think "could an engineer quickly replicate the issue as described?". Please be aware that while this issue may be very familiar to you, it will most certainly not be to our staff. Are the exact steps and context needed to reproduce the problem given? If not, much time will be wasted by our engineers and a resolution will require clarification emails and/or phone calls. This will GREATLY delay a response and resolution. Thanks for your cooperation and assistance.